1 hour ticket response
We are focused on offering a quick and proper answer to every trouble ticket posted by a user. Our practiced technical support team members will examine your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. In reality, our average helpdesk ticket response time has proven to be 20 minutes.
A First–Rate Help Desk Support Service
We’ve got a team of web hosting support techs who will be happy to reply to all your requests anytime you need support. Most of our support team representatives have several years of experience in the cloud hosting plans realm, which means that you can constantly count on prompt and appropriate answers to your queries.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a particular service, we have included a truly user–friendly Help section in your Online Control Panel. You can search through a rich selection of web hosting account administration articles and website administration articles, have a peek at the F.A.Q. archive or watch our educational video tutorials.