A 99.9% Server Uptime
We have built our cloud hosting platform using dependable hardware components and significantly modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on all our hosting servers to ensure the highest level of protection and reliability. We have added a number of distributed denial–of–service protection tools in addition to very powerful firewalls to make sure our internal network is invincible and secure.
All cloud hosting plans plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s very important that you also build your own network architecture. For this reason, we built a custom internal network in each one of our datacenters. Based on top–drawer Juniper switches and routers, our internal network allows for faster–than–the–speed–of–light data transmission rates and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, regardless of which hosting solution you’ve picked.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not pleased with our web hosting services, or if you think that they are insufficient, or if you decide that you need to have a VPS hosting plans rather than a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control of your domains even if you terminate your web hosting account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you are aware of how infuriating this can be, especially when your site is at stake. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they will respond to you within one hour. And the best part is that their average response time is below 20 minutes!