Q: Why do I have to move my website? What does web site migration consist of?
A: The website migration service that our company is offering is free of charge (within a certain limit). We’ll migrate your web site(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from personal experience that swapping hosting providers can result in lost information and unwanted network downtime. Because of this, we will accomplish all that for you for free!We have highly knowledgeable administrators whose main responsibility is to make sure that your web site functions precisely as it did on your previous hosting platform. Our administrators are well–versed in transferring custom–made web sites, as well as web sites that are based upon famous web apps such as Joomla™ and WordPress.
Q: Just how long will the web site migration process take?
A: We strive to implement all web site migrations ASAP. Nonetheless, we do not have a fixed time frame for web site migrations. There are several factors that you have to consider – the very size of your website and the workload of our website migration staff, etc. We always try to implement each migration in under 48 hours. With less sizeable websites, our staff typically manages to finish within 24 hours.
Q: What info will I need to provide to your Website Migration Department?
A: We don’t request any information that is private. We’ll need, however, the login info for your current web hosting account along with the name of the site that you want to migrate.
Q: My current web hosting account has sensitive data inside. How can I trust you?
Q: How about downtime? Will my site be offline?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. As soon as the transfer is over, we’ll ensure that everything is functioning properly and that the integrity of your data is not jeopardized before informing you that the transfer is done. After that, we’ll explain to you how to transfer the domain over to your hosting account with us and how to edit the DNS records.
Q: Will my old hosting provider need to provide any information/help?
A: While we migrate your content, your hosting provider will not be aware of the transfer at all. We will not contact them in any way.
Q: Which hosting platforms do you support?
A: Yes. We support all standard Linux–driven web hosting platforms. We do not support Windows–based web hosting platforms, as we do not offer Windows hosting solutions ourselves.In addition, we don’t support proprietary website creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.