Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour response warranty with all of our cloud hosting plans packages, which means every single help request you post is going to be answered to in only 1 hour max. Our support team members are qualified to very quickly take care of any case and to give you prompt advice on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our staff of specialists is going to be on the web for you 24x7x365 to answer to all your issues and to fix any problem you will likely have. You can post a customer assistance ticket from your Online Control Panel or drop a message any time. Furthermore, on working days, you’ll be able to ring us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while working on your online projects within the Control Panel, you can always simply click the Help button and see your issue in the variety of content articles that will pop up. We have also turned a number of the articles into instructional videos. The listing of educational videos will come up if you select the Videos button located in each section.